Delivery Policy
1. Order Processing
- Orders are typically processed within 2 business days (Monday through Friday, excluding holidays) after payment confirmation.
- Custom or made-to-order products may require additional processing time (e.g. 3–7 business days or more).
- You will receive a confirmation email once your order ships, with tracking information.
2. Shipping Methods & Carriers
- We use major couriers (e.g. UPS, FedEx, freight carriers) depending on product size, weight, and destination.
- Smaller items may ship via parcel (UPS Ground / FedEx Ground), while large doors, industrial equipment, or freight items may ship via LTL (Less Than Truckload) freight.
- Shipping costs will be calculated at checkout based on your location, product dimensions, weight, and shipping method.
3. Shipping Time Estimates
| Destination | Estimated Delivery Time* |
|---|---|
| Within contiguous U.S. | 3–7 business days |
| West Coast | 2–5 business days |
| East Coast / remote areas | 5–10 business days |
| Freight / oversized deliveries | 5–14 business days (or more, depending on origin & destination) |
* These are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or supply chain disruptions.
4. Freight / LTL Deliveries
- If your order ships via freight/LTL, a representative will contact you to schedule delivery.
- You (the customer) are responsible for verifying accessibility (e.g. loading docks, forklift, clear pathways) at the delivery site.
- Additional charges may apply for “inside delivery,” residential delivery, or lift-gate service.
5. Shipping Restrictions & Exclusions
- We currently ship to U.S. addresses only (contiguous 48 states).
- If your address is in Alaska, Hawaii, or U.S. territories, please contact us for a custom shipping quote.
- We cannot ship to P.O. boxes or APO/FPO addresses for oversized or freight shipments.
6. Order Tracking
- Once shipped, a tracking number will be emailed to you.
- Please allow 24 hours for the tracking info to become active in the carrier’s system.
- If there are any shipping delays or issues, please contact us at info@worldmanufacturing.com